• Customer Service

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  • The Help Desk is the technology support center for Morehouse School of Medicine students, faculty and staff. Our technicians are trained to help with your computing needs. They can answer questions about hardware and software, diagnose and repair computer problems* and setup new workstations.

    The Help Desk is IT's first level of support. Please contact the Help Desk with any technology concerns and the technicians will either take care of the issue or forward the issue on to the appropriate person in our department who can help you.

    Contact the Help Desk at (404) 752-1111.


    • Answer questions about software
    • Answer questions about hardware
    • Install software on MSM computers
    • Troubleshoot and maintain MSM computers
    • Troubleshoot network connectivity issues
    • Format all new workstations to conform to MSM computing standards

    *The Help Desk will only work on MSM computers.  We do not support or service personal computers.

    Download the IT Desktop Standards.

    Download the  IT Desktop Standards Policy.