NCPC Strategies

Digital Health Tools & Health Equity - Lessons Learned & the Path Forward

September 24 at 2 p.m. (Virtual Conference)

Event Description
The COVID-19 pandemic has radically altered health care delivery across the country, with significant impacts on primary care clinicians and practices serving underserved communities. This event will highlight the pandemic's impact on primary care and other underserved settings and lessons learned from the past six months of rapid response. Our expert panelists will discuss the role primary care, technology, research, and innovation have played and provide an outlook for a post-pandemic era.


  • Phil McKoy, MA | Digital Transformation Leader at Optum
  • Michael Petersen, MD | Senior Manager, Health Innovation Lead at Accenture Health & Public Service
  • Rebecca Etz, PhD | Co-Director at The Larry A. Green Center

Event Objectives

At the conclusion of this activity, participants should be able to:

  1. Describe the impact of COVID-19 on primary care practices and other health care settings serving underserved.
  2. Identify policy and practice changes adopted to support and expand use of digital health tools during the pandemic.
  3. Discuss lessons learned and recommendations for advancing health equity using digital health tools after the COVID-19 public health emergency.

Register Today!

This event is part of the Digital Health Tools Study (DHTS) being conducted by the National Center for Primary Care at Morehouse School of Medicine, funded in partnership with the United Health Foundation. 

The Morehouse School of Medicine is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.

 The Morehouse School of Medicine designates this live activity for a maximum of up to 1.5 AMA PRA Category 1 credit (s) ™. Physicians should only claim credit commensurate with the extent to their participation in the activity.

Morehouse School of Medicine (MSM) in accordance with ACCME guidelines requires instructors, planners, managers and other individuals who are in a position to control the content of this activity to disclose any real or apparent conflict of interest they may have as related to the content of this activity. All identified conflicts of interest are thoroughly vetted by MSM for fair balance, scientific objectivity of studies mentioned in the materials or used as the basis for content, and the appropriateness of patient care recommendations. Full disclosure of speaker relationships will be made at this activity.

In accordance with the ACCME Standards for Commercial Support of CME, the Morehouse School of Medicine has implemented mechanisms, prior to the planning and implementation of this CME activity, to identify and resolve conflicts of interest for all individuals in a position to control content of this CME activity.

This information provided at this CME activity is for continuing education purposes and is not meant to substitute for the independent medical judgment of a healthcare provider relative to diagnostic and treatment options of a specific patient’s medical condition.

Digital Health Tools Survey

Despite tremendous potential for technology to aid in the advancement of health equity, our prior research1 has identified gaps in technology adoption that impact high disparity populations.

To address these gaps, the National Center for Primary Care (NCPC) at Morehouse School of Medicine is examining the adoption and use of digital health tools by primary care clinicians (Family Medicine, General Internal Medicine, General Practice, Pediatrics, or OB/GYN specialized physicians, nurse practitioners, physician assistants, and certified nurse midwives) in four southeastern states: Georgia, Kentucky, North Carolina and Tennessee.

We are prioritizing clinicians serving underserved communities in the southeast region due to the prevalent health disparities and poor health outcomes experienced by residents of these communities, with a particular focus on diabetes and maternal morbidity and mortality.2

Our research strategy consists of the NCPC Digital Health Tool survey and focus groups of primary care clinicians working in the states of interest. We will also be conducting key informant interviews with policymakers, leadership, administrators, and staff in small practices and rural hospitals and conducting an environmental scan of the policy and system-level factors in each state to identify the facilitators and barriers to utilization of digital health tools in practice.

Are you not a Primary Care clinician? We still want to partner with you! Whether you are a clinician in our study, a clinician outside our focus areas, or an associate, you can help spread the word about our study. For partnership opportunities, please contact Denita Walston, MS at

Please fill out the form below to participate or learn more about our Digital Health Tools Study:

Personal Information

This program is funded in partnership with the United Health Foundation.

United Health Foundation



Mack D, Zhang S, Douglas M, Sow C, Strothers H, Rust G. Disparities in Primary Care EHR Adoption Rates. J Health Care Poor Underserved. 2016 Feb;27(1):327-338.

Douglas MD, Xu J, Heggs A, Wrenn G, Mack DH, Rust G. Assessing Telemedicine Utilization by Using Medicaid Claims Data. Psychiatr Serv. 2017 Feb 1;68(2):173-178.

Douglas MD, Dawes DE, Holden KB, Mack D. Missed policy opportunities to advance health equity by recording demographic data in electronic health records. Am J Public Health. 2015 Jul;105 Suppl 3:S380-8. 


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